Customer Service Cover Letter

Adapt the sample customer service cover letter for your own needs.

This cover letter is designed to get the reader's attention and ensure that your application gets serious consideration. This is perhaps the single most important document of your job search. It is the cover letter that will get your resume read and take you to the next stage of the hiring process.

  
 

Customer Service Cover Letter

Your Name
Your Address
Your Contact details (phone and email)

Date

Mr Joe Smith
Human Resources Manager
ABC Company
15 South Parkway
Long Island, NY 11551

Dear Mr Smith

I am very interested in the customer service position you advertised in The Daily News and believe that I have the necessary qualifications and skills to successfully fulfill your requirements.

As you review my enclosed resume you will see that I have extensive experience as a customer service specialist in the XYZ services industry where I was responsible for tracking, monitoring, reviewing and processing account and market-related data. I have proven myself to be a competent team player with the capacity to manage a number of diverse customer support functions. 

My job has required strong planning and organizational skills coupled with an in-depth analytical approach to problem management. I have also had the opportunity to develop strong interpersonal communication and customer assessment skills.

My comprehensive knowledge of the specific tools, procedures and resources necessary for successful management of a large and diverse customer base has enabled me to efficiently implement strategies for large scale customer support and service. I am a highly motivated employee who is passionate about exceptional customer service and satisfaction.

Your recent acquisition of XYZ Company has made you one of the biggest companies in this field and I am confident that I can make a positive contribution to your team. I would welcome the opportunity to meet with you for an in-depth discussion and am available for an interview at your earliest convenience. Please contact me via phone or e-mail to arrange a time and date for us to meet.

Thank you for your time and consideration and I look forward to speaking with you soon.

Sincerely

Jack Jobseeker

Enclosure

When writing your customer service cover letter address the prospective employer by his or her name. Focus on how your strengths and skills meet the job and company requirements. Be confident about your abilities and highlight your dedication to excellent customer service.