Management Job Description

The management job description gives the typical activities and accountabilities of the management function in an organization. Regardless of age, gender, industry or employer there are common skills and abilities needed for successful performance as a manager. These key competencies for a manager job are summarized. 

MANAGER

General Purpose

Plan, direct and co-ordinate the operations of a business, division, department or operating unit. Plan and maintain systems and procedures for operating efficiency. Manage staff for optimum performance.

 Main Job Tasks and Responsibilities

Marketing Manager Job Description

The marketing manager job description outlines the typical tasks and responsibilities of the marketing manager job. Marketing managers require certain competencies to perform the marketing manager function successfully, whatever industry they are working in. 

    MARKETING MANAGER

General Purpose

To develop, establish and maintain marketing strategies to meet organizational objectives. Effective management of the marketing, advertising and promotional activities of the organization.

Main Job Tasks and Responsibilities

• manage and coordinate all marketing, advertising and promotional staff and activities
• conduct market research to determine market requirements for existing and future products
• analysis of customer research, current market conditions and competitor information
• develop and implement marketing plans and projects for new and existing products
• manage the productivity of the marketing plans and projects
• monitor, review and report on all marketing activity and results
• determine and manage the marketing budget
• deliver marketing activity within agreed budget
• develop pricing strategy
• liaison with media and advertising

Education and Experience

• business or marketing-related degree or equivalent professional qualification
• experience in all aspects of developing and maintaining marketing strategies
• technical marketing skills
• proven experience in customer and market research
• relevant product and industry knowledge
• experience with relevant software applications

Key Competencies

• excellent written and verbal communication skills
• organization and planning
• problem analysis and problem-solving
• team-leadership
• formal presentation skills
• persuasiveness
• adaptability
• innovation
• judgment
• decision-making
• stress tolerance
• collaboration
•  

Nanny Job Description

The nanny job description clearly lists the common key duties, activities and responsibilities associated with a nanny job. Nanny duties will vary from nanny placement to nanny placement and household to household but almost all nanny jobs will involve an element of these typical nanny responsibilities.

  

NANNY JOB DESCRIPTION

General Purpose

Provide complete care for the children in the employer's home and perform all tasks that correlate to the care of the children. To create a safe, nurturing and stimulating environment in which the children can thrive and develop. A nanny job may include housework duties.

Main Job Tasks and Responsibilities

• preparing bottles for babies and care for feeding equipment
• changing diapers for babies
• bathing babies
• supervising baths for older children
• dressing children appropriate to the child's activities
• washing and ironing children's clothes
• planning meals for children
• preparing meals and snacks for the children
• supervising children's meals
• cleaning and washing up after children's meals
• shopping for children's requirements
• scheduling and coordinating children's activities
• transporting children to school and other activities
• undertaking appropriate creative activities with the children
• undertaking appropriate educational activities with the children
• undertaking appropriate outdoor activities with the children
• planning and supervising rest, bed and nap times
• reading to and with the children
• helping with homework
• tidying children's bedrooms and play areas
• reinforcing appropriate discipline for the children
• implementing daily routines
• doing light housework
• running errands

Education and Experience

• high school graduate
• further training in child care and development such as a formal nanny training program, early childhood classes and/or in-service training
• proven child care experience with references
• First Aid and CPR certification
• Safety certification
• Driving license and safe driving record

Key Competencies

• adaptability
• flexibility
• ability to multitask
• emotional maturity
• good communication skills
• good judgment skills
• planning and organizing skills
• stress tolerance
• high energy level

This job description is a useful resource for both applicants for a nanny job and employers to clarify what is expected in nanny placements.

Office Manager Job Description

The office manager job description will differ according to the business and organization

This job description outlines the tasks and responsibilities typical to office management jobs in most working environments. The job is multifaceted but the primary role of office management is to make it possible for other people to function effectively and efficiently.

OFFICE MANAGER

General Purpose

Responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency.

Main Job Tasks and Responsibilities

• assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff
• allocation of resources to enable task performance
• coordinate office staff activities to ensure maximum efficiency
• evaluate and manage staff performance
• recruit and select office staff
• organize orientation and training of new staff members
• coach and discipline office staff
• design and implement filing systems
• ensure filing systems are maintained and current
• establish procedures for record keeping
• monitor record keeping
• ensure security and confidentiality of data
• design and implement office policies and procedures
• ensure office policies and procedures are being adhered to
• analyse and monitor internal processes
• implement procedural and policy changes to improve operational efficiency
• prepare operational reports and schedules to ensure efficiency
• monitor and maintain office supplies inventory
• review and approve office supply acquisitions
• maintain a safe and secure working environment
• handle customer inquiries and complaints
• manage internal staff relations

Education and Experience

Operations Manager Job Description

The operations manager job description defines the core tasks and accountabilities of the operations manager role.

Regardless of the type of industry or organization the main purpose of an operations manager is to plan and direct operations and improve productivity and efficiency. The methods and strategies used to achieve this vary from company to company but there are general basic duties and accountabilities associated with ensuring the smooth operational procedures of the company.

OPERATIONS MANAGER

General Purpose

Operations managers plan, direct and coordinate the operations of an organization. The general operations manager is responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies.

Main Job Tasks and Responsibilities

Paralegal Job Description

Sample paralegal job description. Paralegal jobs are found in many types of organizations but most find employment in law firms, corporate legal departments and government offices.

Paralegals and legal assistants can work in many different areas of the law including corporate law, criminal law, labor law, family law, real estate and litigation. Duties of paralegals will differ according to the organization and the area of specialization in which they are employed but this job description outlines the core tasks and responsibilities.

PARALEGAL

General Purpose

Assist and provide a range of legal support and administration to lawyers and other legal professionals engaged in criminal, civil or administrative law.

Main Job Tasks and Responsibilities

Pharmaceutical Sales Job Description

Find out what a typical pharmaceutical sales rep job involves. Comprehensive details of tasks and activities and the requirements for a pharmaceutical sales or medical sales job.

Find out more about this competitive sales position.

PHARMACEUTICAL SALES

General Purpose

Promote pharmaceutical product sales through effective interaction with health care professionals and organizations to increase the awareness and use of the company's pharmaceutical products.

Main Job Tasks and Responsibilities

• plan work schedules and timetables
• plan and implement an effective call plan
• build effective business relationships with health care partners and customers
• prospect for new business
• develop strategies to approach potential customers and increase sales
• cold calling health care professionals to set up appointments
• distribute samples to licensed practitioners
• distribute information to health care professionals
• product demonstration
• answer questions from health care professionals
• organize and execute sales presentations
• take sales orders from customers
• develop and present educational programs
• organize group events and conferences for health care professionals
• maintain detailed records of all contacts and meetings and creating reports when needed
• keeping current with clinical data and presenting this data to health care professionals
• keeping informed about the activities of health care professionals and organizations in a specific area
• keeping current with the competition's products, service offerings and activity
• establish and maintain effective working relationships with all company support departments
• provide an after sales service

Education and Experience

• most companies require a bachelor's degree, preferably in science
• comprehensive understanding of health sciences like epidemiology, biotechnology and pharmacology
• experience in the pharmaceutical or health care industry
• proven ability to promote and sell products and services
• in some cases a health care background such as nursing is as acceptable as sales experience
• on-the job company training program
• good product knowledge

Key Competencies

• interpersonal and communication skills
• persuasive ability
• planning and organizing skills
• problem-analysis and problem solving skills
• judgment and decision-making skills
• negotiation skills
• presentation skills
• resilience
• adaptability
• integrity

Pharmaceutical Sales Interview Questions

Project Manager Job Description

PROJECT MANAGER

General Purpose

To be responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.

Main Job Tasks and Responsibilities

• lead the planning and implementation of project
• facilitate the definition of project scope, goals and deliverables
• define project tasks and resource requirements
• develop full scale project plans
• assemble and coordinate project staff
• manage project budget
• manage project resource allocation
• plan and schedule project timelines
• track project deliverables using appropriate tools

Teacher Job Description

Sample teacher job description clearly outlines the key tasks, activities and accountabilities common to most teacher jobs. A teacher job will vary according to the school, the grade and the level of the job. However most school teacher jobs contain elements of each of these typical teaching responsibilities.

     

TEACHER

General Purpose

To plan, organize and implement an appropriate instructional program in a learning environment that guides and encourages students to develop and fulfill their academic potential.

Main Job Tasks and Responsibilities

• plan, prepare and deliver instructional activities that facilitate active learning experiences
• develop schemes of work and lesson plans
• establish and communicate clear objectives for all learning activities
• prepare classroom for class activities
• provide a variety of learning materials and resources for use in educational activities
• identify and select different instructional resources and methods to meet students' varying needs
• instruct and monitor students in the use of learning materials and equipment
• use relevant technology to support instruction
• observe and evaluate student's performance and development
• assign and grade class work, homework, tests and assignments
• provide appropriate feedback on work
• encourage and monitor the progress of individual students
• maintain accurate and complete records of students' progress and development
• update all necessary records accurately and completely as required by laws, district policies and school regulations
• prepare required reports on students and activities
• manage student behavior in the classroom by establishing and enforcing rules and procedures

Accounts Payable Job Description

Use the accounts payable job description to understand the typical accountancy job activities and general requirements for an accounts payable clerk in the organization.

ACCOUNTS PAYABLE

General Purpose

Perform accounting and clerical tasks related to the efficient maintenance and processing of accounts payable transactions.

Main Job Tasks and Responsibilities

• review invoices and check requests
• sort and match invoices and check requests
• set invoices up for payment
• process check requests
• prepare and process accounts payable checks, wire transfers and ACH payments
• reconciliation of payments
• prepare analysis of accounts
• monitor accounts to ensure payments are up to date
• resolve invoice discrepancies
• vendor file maintenance
• correspond with vendors and respond to inquiries
• produce monthly reports
• assist in month end closing

Education and Experience

Junior Accountant Job Description

Accountant job description to use for a Junior Accountant. The description outlines what you need to know about the common tasks and skill requirements for accountancy jobs.

JUNIOR ACCOUNTANT

General Purpose

General accounting including preparing journal entries, maintaining balance sheet schedules and ledgers and account and bank reconciliations. Assisting with monthly closings and account analysis and supporting the senior accountant in carrying out the responsibilities of the accounting department.

Main Job Tasks and Responsibilities

• reconcile and maintain balance sheet accounts
• general ledger operations
• prepare journal entries
• assist with monthly closings and preparation of monthly financial statements
• assist with preparation of monthly financial reports
• assist with accounts receivable and accounts payable
• assist with tax computations and returns
• assist in budgets and forecasts
• assist with payroll administration
• account/bank reconciliations
• assist with preparation and coordination of the audit process
• assist with implementing and maintaining internal financial controls and procedures

Education and Experience

Call Center Job Description

The call center job description provides a clear understanding of the call center agent's role in both outbound call centers and the inbound call center. The call center function varies from one industry to the next but there are tasks and skills common to most call center jobs regardless of company specifics. 

 

CALL CENTER AGENT

Inbound Call Center 

General Purpose

Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. 

Main Job Tasks and Responsibilities

• answer phones professionally
• respond to customer inquiries
• research required information using available resources
• handle and resolve customer complaints
• provide customers with product and service information
• process orders, forms and applications
• identify and escalate priority issues
• route calls to appropriate resource
• follow up customer calls where necessary
• complete call logs
• complete call reports

Education and Experience

Receptionist Job Description

The receptionist job description summarizes the typical activities of the receptionist service in an organization. The knowledge and experience plus the key competencies required are detailed for both employers and job seekers looking at receptionist vacancies.

Front desk receptionists are key to a wide range of organizations - they often present the first impression of the organization to clients and customers.

RECEPTIONIST

General Purpose

Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.

Main Job Tasks and Responsibilities

• answer telephone, screen and direct calls
  
• take and relay messages
  
• provide information to callers
  
• greet persons entering organization
  
• direct persons to correct destination
  
• deal with queries from the public and customers
  
• ensures knowledge of staff movements in and out of organization
  
• general administrative and clerical support
  
• prepare letters and documents
  
• receive and sort mail and deliveries
  
• schedule appointments
  
• maintain appointment diary either manually or electronically
  
• organize meetings
  
• tidy and maintain the reception area

Education and Experience

Clerical Job Description

The clerical job description details the tasks and activities common to most clerical jobs. Clerical jobs are found in many different employment environments but successful job performance typically requires certain skills and abilities which are outlined in this job description. A number of clerical jobs start off at an entry level position but often expand into a more complex career role.  

CLERICAL ASSISTANT

General Purpose

To provide administrative support in an office environment

Main Job Tasks and Responsibilities

• answering and directing phone calls
• making phone calls
• taking and distributing messages
• handling inquiries and incoming work requests
• reviewing files and records to answer requests for information
• checking and distributing documents and correspondence
• receiving, sorting and distributing incoming mail
• maintaining filing systems
• compiling records of office activities
• photocopying, scanning and faxing
• sending emails
• preparing outgoing mail
• typing documents
• data entry
• organizing meetings and appointments
• coordinating work flow
• managing petty cash

Education and Experience

Secretary Job Description

The secretary job description provides a list of the common key tasks, activities and responsibilities associated with the secretarial job. The secretary role will vary depending on the sector, the size of the employer and the level of the job. However almost all secretarial jobs will involve an element of each of these typical work tasks.

 

    SECRETARY

General Purpose

Provide personal administrative support to management and the company through conducting and organizing administrative duties and activities including receiving and handling information.

Main Job Tasks and Responsibilities

• prepare and manage correspondence, reports and documents
• organize and coordinate meetings, conferences, travel arrangements
• take,type and distribute minutes of meetings
• implement and maintain office systems
• maintain schedules and calendars
• arrange and confirm appointments
• organize internal and external events
• handle incoming mail and other material
• set up and maintain filing systems
• set up work procedures
• collate information
• maintain databases
• communicate verbally and in writing to answer inquiries and provide information
• liaison with internal and external contacts
• coordinate the flow of information both internally and externally
• operate office equipment
• manage office space

Education and Experience

Human Resources Job Description

The human resources job functions may vary from company to company and according to different job levels but the core human resources activities and accountabilities are clearly outlined in this sample job description.

    HUMAN RESOURCES

Main Job Tasks and Responsibilities

• plan and manage recruitment and selection of staff
• plan and conduct new employee orientation
• identify and manage training and development needs for employees
• develop and implement human resources policies and procedures
• administer HR policies and procedures 
• administer compensation and benefits
• ensure compensation and benefits are in line with company policies and legislation
• benchmark compensation and benefits
• support annual salary review
• implement and monitor performance management system
• handle employee complaints, grievances and disputes
• administer employee discipline processes
• conduct exit interviews
• review and update employee rules and regulations
• maintain the human resource information system and employee database
• coordinate employee safety, welfare and wellness
• maintain knowledge of legal requirements and government reporting regulations affecting HR functions

Education and Experience

Accounting Job Description

Use the accounting job description to determine the common job requirements and expectations for a senior accountant.

SENIOR ACCOUNTANT

-------------------------------------------General Purpose

The senior accountant is responsible for applying accounting principles and procedures to analyze financial information, prepare accurate and timely financial reports and statements and ensure appropriate accounting control procedures.

Main Job Tasks and Responsibilities

• compile and analyze financial information to prepare financial statements including monthly and annual accounts
• ensure financial records are maintained in compliance with accepted policies and procedures

Retail Sales Job Description

Retail sales jobs can involve a broad spectrum of duties and activities depending on the product, service and merchandise offered by the employer. The job description clearly outlines the common tasks and activities of a retail sales job and provides a description of the skills, knowledge and key competencies required in the job.

General Purpose

To assist customers in finding and purchasing the required merchandise in a retail environment. To encourage customers to purchase products.

Main Job Tasks and Responsibilities

• greet customers
• find out the customer's needs
• recommend, select and help locate the right merchandise
• describe a product's features and benefits
• demonstrate use and operation of the product
• answer customer queries regarding the store and the merchandise
• provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options
• provide information about financing available
• receive and process cash, check and charge/credit payments
• provide change and receipts
• bag or package purchases